Flexible After Sales Packages

Videojet is setting the highest standard in product design, manufacturing and& quality assurance.

We appreciate our customers expect us to deliver best in class uptime performanceand predictable service costs.

We have developed a number of service packages to support this need.

Unlimited Service Parts & Protection (USPP)

The Videojet USPP 5 year contract gives you complete peace of mind over all your coding and marking equipment.

Benefits to you

  • 5 years service cover
  • No call-out charge
  • All travel and labour
  • Free telephone support
  • Spare parts (including cores, printheads & tubes)
  • All new cores with core exchange from Videojet service technician
  • 5 simple annual payments
  • No price increases

Full Service Maintenance Agreement (FSMA)

The FSMA provides an annual service visit to check the health of your equipment and includes all parts and breakdown call outs.

Preventative Maintenance Agreement (PMA)

The PMA provides an annual service visit to check the health of your equipment excluding any parts and breakdown call outs.

Contact Us

For Sales Enquiries please call us free on:
0800 500 3023

For the main switchboard please call:
0330 1235 007
(local rate call for landlines & mobiles)

Press 1 for Parts & Consumables

Press 2 for Equipment Service & Support

For other departments please use the auto attendant