Service Agreements

Videojet’s service agreements are designed to meet your needs. Whether you rely on Videojet or you have an in-house maintenance team to maintain your coding and marking equipment, we have a service offering with you in mind.

Comprehensive: Achieve maximum uptime and increase your productivity by outsourcing the service of your coding equipment to Videojet. Benefit from complete coverage of all labor, replacement and wear parts needs, a full preventive maintenance program, as well as additional on-site training and support.

Protective: For self maintainers, an extended warranty that covers parts, onsite labour and travel for break-fix events. Major wear parts are included as an additional benefit.

Warranty-5 One Year free – Five Years Easy: Take a PROTECTIVE five-year service contract to run alongside your warranty and experience complete peace of mind throughout the life of your printer. With this plan, your first year is completely free, meaning you only pay for four years while conveniently spreading the cost evenly across all five years. Lock in this year’s prices and rest easy knowing your rate won’t increase for the whole term. This makes it an affordable & hassle-free way to safeguard your inv

As part of your PRO contract, you’ll receive full coverage for call-outs, parts, labour and even wear parts, ensuring there are no unexpected costs should something go wrong.

Contact number: 0330 123 3930 (UK/NI) or 014502833 (ROI)